Privacy Policy

WashBox24 (Thailand) Limited Privacy Statement:

WashBox24 respects your privacy and we are committed to keeping your personal information and other data confidential and secure.

  1. When does this Privacy Statement apply?

    This Privacy Statement explains the approach taken by WashBox24 (Thailand) Limited ("WB24", we or us) toward the personal information and data that we collect about you ("Your Information") when you visit this Website and/or mobile application, electronically respond to our online advertisements or when you send us communications via any computer, mobile or other similar electronic devices ("Device"). It does not apply to information we collect in other ways e.g. when you are dealing with our staff in a store or over the telephone. In these cases, there may be other privacy statements and terms and conditions that are applicable.

    This Privacy Statement is limited to information and data collected on this Website and/or mobile application, our online advertisements and electronic communications. Our Privacy Statement does not apply when you leave our Website and/or mobile application, including third-party website and/or mobile applications where our online advertisements are displayed or links to third-party website and/or mobile applications which we do not operate or control. Please read the privacy statements and terms and conditions of these third-party website and/or mobile applications and decide whether they satisfactorily protect your rights.

  2. You consent to our use of Your Information and Cookies

    By using this Website and/or mobile application, responding to our online advertisements and/or providing Your Information you consent to: (a) our use of Cookies (see section 3(a) below) and our use of Your Information as described in this Privacy Statement; and (b) the terms and conditions of this Privacy Statement. If you do not consent then please do not proceed further and do not provide Your Information.

  3. What information do we collect about you?

    The Website and/or mobile application is designed to use Cookies to collect information about how people use the Website and/or mobile application (see Use of Cookies) and in some parts of our Website and/or mobile application, we specifically ask for Your Information (see Online Forms and Job Applicants). Otherwise, you can use the Website and/or mobile application without providing Your Information.

    • Use of Cookies:
      Cookies are small data files which are placed on your Device when you visit certain parts of our Website and/or mobile application or click on our online advertisements. Cookies and similar technologies are used to identify your Device for the following purposes:-
      • allow our web server to determine whether the cookies setting on your Device has been enabled or disabled so that we will know whether data can be collected from your Device;
      • store your login preferences so you do not have to re-select that option when you return to the Website and/or mobile application;
      • temporarily identify you after you have logged in to a secure page on our Website and/or mobile application so that our web server can maintain a dialogue with your Device in order for you to carry out certain activities;
      • temporarily allow you to carry information between pages of our Website and/or mobile application to avoid having to re-enter that information;
      • track your visits to our Website and/or mobile application and recognise your Device when you are a repeat visitor so that we can gather statistics on the number of new and repeat visitors and evaluate site effectiveness;
      • temporarily store information on your link preferences and your movement between web pages to help us to improve the Website and/or mobile application and provide a more useful experience;
      • make our Website and/or mobile application more relevant to your interests;
      • provide online advertisements or offers on our Website and/or mobile application or third-party website and/or mobile applications which are most likely to interest you.

      The above cookies may be placed on your Device by us or by third parties on our behalf (for example, advertising networks and providers of external services like web traffic analysis services).

      Most web browsers are initially set up to accept cookies. You can choose to "not accept" cookies by changing the settings on your web browser but if you block all cookies, including strictly necessary cookies, you may find that certain features on our Website and/or mobile application will not work properly.

    • Online Forms
      There are sections of the Website and/or mobile application where we ask for personal information, for example, when you complete online forms to apply for a particular product or service. Please ensure you also read any applicable Terms and Conditions for these products and services.
    • Job Applicants
      Personal information provided on our Website and/or mobile application in connection with an application for employment will be used to determine your suitability for a position with WB24 and, if applicable, your terms of employment or engagement. Your Information may also be used to monitor our recruitment initiatives and equal opportunities policies. Applicant details may be disclosed to third parties to verify or obtain additional information including education institutions and current/previous employers. Unsuccessful applications may be retained to match your skills to future job opportunities. These are usually retained for up for 12 months but please let us know if you do not wish us to retain Your Information for this purpose.
    • Electronic Communications
      If you contact us via email, we may keep a record of that correspondence.
  4. How we use Your Information

    We will always treat Your Information as confidential. We will use good practices to keep it secure and will otherwise abide by the relevant data protection and privacy laws.

    • Using Your Information - Purposes
      If you provide Your Information on the Website and/or mobile application in relation to any products and services from WB24, or send us an electronic communication, we will use Your Information for the purposes ("Purposes") of providing and operating the product or service you request or responding to your electronic communication and for other related purposes that may include:
      • following up on any product or service application which you have shown interest in;
      • updating our records about you;
      • understanding your needs to our product or service;
      • crime or fraud detection, prevention and prosecution;
      • complying with laws or regulations;
      • research and statistical analysis with the aim of improving our products and services;
      • handling queries and complaints.

      Please ensure you also read the Terms and Conditions applicable to these products and services.

    • Marketing
      We generally do not use Your Information collected on this Website and/or mobile application for marketing purposes but if you apply for products and services on the Website and/or download our mobile application, Your Information may be used to inform you about other related products and services of WB24 that may be of interest.
      If you do not wish to be contacted in this way please contact us at cs@box24corp.com
    • Disclosing Your Information
      When using Your Information for the Purposes we may need to disclose it to more than one company and to our agents, advisors and third party service providers ("Other Parties"). When this happens we will require the Other Parties to handle Your Information using the same level of care that we apply. We will also require them to only use Your Information according to our instructions and directions.

      If the Other Parties are overseas Your Information may be sent to another country including countries with weaker privacy and data protection laws than in your country of residence. We will not otherwise disclose Your Information to third parties unless we have your permission or we are under a legal or similar obligation.

      This means, by way of example, that Your Information may be disclosed to:

      • regulators, supervisors, governments or quasi-governmental authorities in countries where we, our agents, advisors or third party service providers have a presence;
      • agents, advisors or third party service providers under a duty of confidentiality to the WB24;
      • credit reference, debt collection, anti-money laundering and fraud prevention agencies (where necessary for the Purposes).
    • Retaining Your Information
      We will retain Your Information for as long as the Purpose for which we collected it continues. It is then destroyed unless further retention is required to satisfy a legal, regulatory or accounting requirement or to protect our interests.
  5. Privacy, security and communications using the Internet

    • The Internet is not a secure form of communication and sending and receiving information over the Internet carries with it risks including the risk of access and interference by unauthorised third parties. It is your responsibility to maintain the secrecy of any user ID and login password you hold.
    • Information passing over the Internet may be transmitted internationally (even when sender and recipient are located in the same country) via countries with weaker privacy and data protection laws than in your country of residence. As a result, we do not accept responsibility or liability for the confidentiality, security or integrity of Your Information in connection with its transmission over the Internet
    • In order to maintain the security of our systems, protect our staff, record transactions, and, in certain circumstances, to prevent and detect crime or unauthorised activities, we reserve the right to monitor all Internet communications including web and email traffic into and out of our domains.
  6. Changes to our Website and/or mobile application Privacy Statement

    We update our Privacy Statement from time to time and ask that you regularly check this Website and/or mobile application to make sure you are familiar with the most recent version.


This Privacy Statement was last updated on 5 February 2016.